Frequently Asked Questions (FAQ)
FAQ
🕒 1. When will my order be shipped?
All orders are processed within 1–2 business days. Once your order is shipped, you’ll receive a confirmation email with a tracking number.
🚚 2. Do you offer free shipping?
Yes! We offer free worldwide shipping on all orders — no minimum purchase required.
📦 3. How long will delivery take?
Delivery usually takes:
7–12 business days for most countries in Europe
7–15 business days for other international destinations
(Delivery time may vary slightly depending on customs and local carriers.)
💳 4. What payment methods do you accept?
We accept Visa, MasterCard, PayPal, Apple Pay, and other major payment methods.
All transactions are 100% secure and encrypted for your protection.
🔁 5. What is your return and exchange policy?
We offer a 30-day return or exchange policy from the date of delivery.
If there’s a quality issue, we provide free returns or exchanges with no questions asked.
💬 6. How can I contact customer service?
You can reach our support team via email at support@Chicmaster.com
.
We usually respond within 24 hours (business days).